Zupper

All our power tools are 100% genuine and covered by a manufacturer’s warranty ranging from 6 to 12 months, depending on the specific model and brand (Bosch, Makita, Dewalt, etc.). Please retain your invoice and the warranty card provided in the box for expedited technical support.

Yes. We offer a 1-to-1 replacement policy at no extra cost if a manufacturing defect (such as motor failure or switch malfunction) is identified within the first 7 days of delivery. Our policy ensures you receive a fully functional tool for your projects.

For metropolitan areas, delivery typically takes 24 to 48 hours. For other regions, the estimated delivery time is 3 to 5 business days. Once your order is dispatched, a tracking number will be provided so you can monitor your shipment in real-time.

Operating time depends on the battery capacity (Ah) and the intensity of the task. On average, an 18V - 4.0Ah battery provides 2 to 4 hours of continuous use. For heavy-duty onsite work, we highly recommend purchasing a spare battery to ensure uninterrupted workflow.

Absolutely. We provide a comprehensive range of genuine consumables and spare parts, including concrete drill bits, metal/tile cutting blades, carbon brushes, and replacement chargers. You can browse these in the "Accessories" section of our website.