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Asia Pro Equip (A.P.E) is committed to maintaining the highest standards of business integrity, digital security, and intellectual property protection. If you encounter any fraudulent activity, intellectual property violations, or misuse of our platform (www.asiaproequip.com), please report it immediately so we can take swift action.
1. Intellectual property infringement and counterfeiting The safety of heavy-duty industrial equipment is paramount. If you discover unauthorized sellers offering counterfeit Kamiko drilling machines, or fake hydraulic tools claiming to be from A.P.E, please let us know. This includes the unauthorized use of our corporate logos, product images, or technical schematics on third-party websites.
2. Fraud, phishing, and impersonation If you receive suspicious emails, invoices, or Request for Quotation (RFQ) replies from individuals pretending to represent Asia Pro Equip, do not process any payments. Report the incident to us immediately to verify the authenticity of the communication.
3. Website misuse and spam Our RFQ and contact forms are strictly for B2B procurement purposes. Please report any instances of:
Automated spamming of our inquiry forms.
Unauthorized data scraping or extraction of our product specifications and catalogs.
Malicious activities targeting the security and stability of www.asiaproequip.com.
4. Unauthorized distribution A.P.E controls the quality and warranty of our tools through our designated local warehouses in Singapore and Malaysia. If you identify entities claiming to be official A.P.E distributors without proper authorization, please report them.
To help our technical and legal teams investigate your claim efficiently, please provide the following information when submitting your report:
Description of the abuse: A clear explanation of the violation (e.g., counterfeit product, phishing email, copyright infringement).
Evidence: Links (URLs) to the offending website, screenshots, or copies of suspicious emails/invoices.
Your contact information: Your name, company name, and corporate email address so we can follow up if necessary.
Please send your detailed abuse reports directly to our compliance team at:
Email: Email tiếp nhận báo cáo của A.P.E: [email protected]
Subject line format: [Abuse Report] - [Type of Abuse]
Upon receiving your report, the A.P.E management team will conduct a thorough investigation. We reserve the right to take appropriate legal action, including issuing cease and desist letters, collaborating with local authorities in Singapore, Malaysia, or Vietnam, and blocking malicious IP addresses from accessing our network.
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